Privacy Policy
1. Information We Collect
We collect and process the following types of information:
A) When placing an order:
- Full name, email, phone number
- Billing and shipping address
- Payment confirmation (no card details stored)
B) When using a tracker:
- GPS location data
- Device ID and SIM number
- Plan duration, activation date, and service logs
C) When browsing our site:
- IP address, browser type, and device type
- Usage data and cookies (see Section 8)
2. How We Use Your Data
We use your data to:
- Process and fulfil orders
- Provide tracking and related services
- Notify you of plan expiry or account status
- Comply with legal requirements
- Improve our services and website experience
3. Legal Basis for Processing
We rely on the following lawful bases:
- Contract (to deliver the service you’ve purchased)
- Legal obligations
- Legitimate interests (e.g., fraud prevention)
- Consent, when required (e.g., for marketing)
4. Data Sharing
We do not sell your personal information. Data may be shared with:
- Payment gateways (e.g., Stripe, PayPal)
- SIM/network providers (for connectivity)
- Secure hosting and cloud service partners
- Legal/regulatory authorities when required
5. Data Storage & Security
Your data is stored securely on encrypted servers with access controls. While no system is 100% secure, we follow best practices to prevent unauthorized access or breaches.
6. Data Retention
We retain:
- Personal and order data for up to 6 years for compliance and record-keeping
- GPS and usage data for the duration of your plan, then deleted or anonymized
7. Your Rights
Depending on your location, you may:
- Access or correct your data
- Request deletion of your personal data
- Object to or restrict processing
- Withdraw consent (e.g., for marketing)
- File a complaint with your local data protection authority
To request any of the above, email us at info@trackfleetpro.com
8. Cookies
We use cookies to improve your browsing experience and analyse usage. You can disable cookies in your browser settings. For more info, see our Cookie Policy.
9. Cross-Border Transfers
Your data may be processed outside Barbados, including the USA, UK, or EU. We ensure appropriate data protection safeguards in all such transfers.
10. Contact Us
Track fleet Pro Trading Ltd
Email: info@trackfleetpro.com
Phone: (800) 123 45678
Registered in Barbados
Company Number: